A survey of automated negotiation: Human factor, learning, and application

doi:10.1016/j.cosrev.2024.100683

	A survey of automated negotiation: Human factor, learning, and application
	Luo, Xudong 1,2,3; Li, Yanling 1; Huang, Qiaojuan 4; Zhan, Jieyu 5
	2024-11-01
发表期刊	COMPUTER SCIENCE REVIEW
ISSN	1574-0137
卷号	54 页码:39
摘要	The burgeoning field of automated negotiation systems represents a transformative approach to resolving conflicts and allocating resources with enhanced efficiency. This paper presents a thorough survey of this discipline, emphasising the implications of human factors, the application of machine learning techniques, and the real-world deployments of these systems. In traditional manual negotiation, various challenges emerge, including limited negotiation skills, power asymmetries, personality disparities, and cultural influences. Automated negotiation systems can offer solutions to these challenges through their round-the-clock availability, the ability to negotiate without emotional bias, efficient information access, and seamless integration of cultural contexts. This comprehensive survey delves into the intricacies of human-computer negotiation, shedding light on the impact of emotional cues, cultural diversity, and the subtleties of language. Furthermore, the study reviews the incorporation of machine learning models that facilitate the adaptation of negotiation strategies. The paper also discusses the application of fuzzy set theory and fuzzy constraint methods within the scope of automated negotiation, providing a valuable addition to the existing literature. Real-world deployment of these systems in domains e.g., e-commerce, conflict resolution, and multi-agent systems is also examined. By providing a broad overview of automated negotiation, this survey acknowledges the vital role of human factors in negotiation processes, underscores the value of intelligent and adaptive negotiation techniques and offers valuable insights into the practical applications of these systems in various real-world contexts.
关键词	Automated negotiation Artificial intelligence Electronic commerce Intelligent agent Fuzzy logic and constraint Machine learning Human-computer interaction
DOI	10.1016/j.cosrev.2024.100683
收录类别	SCI
语种	英语
资助项目	National Natural Science Foundation of China[61762016] ; Middle-aged and Young Teachers' Basic Ability Promotion Project of Guangxi[2021KY0067] ; Research Fund of Guangxi Key Lab of Multi-source Information Mining Security[24-A-01-01]
WOS研究方向	Computer Science
WOS类目	Computer Science, Information Systems ; Computer Science, Software Engineering ; Computer Science, Theory & Methods
WOS记录号	WOS:001328040800001
出版者	ELSEVIER
引用统计
文献类型	期刊论文
条目标识符	http://119.78.100.204/handle/2XEOYT63/39558
专题	中国科学院计算技术研究所期刊论文_英文
通讯作者	Luo, Xudong; Li, Yanling
作者单位	1.Guangxi Normal Univ, Sch Comp Sci & Engn, Guilin 541004, Peoples R China 2.Guangxi Normal Univ, Key Lab Educ Blockchain & Intelligent Technol, Minist Educ, Guilin 541004, Peoples R China 3.Guangxi Normal Univ, Guangxi Key Lab Multisource Informat Min, Guilin 541004, Peoples R China 4.Univ Chinese Acad Sci, Inst Comp Technol, Beijing 100049, Peoples R China 5.South China Normal Univ, Sch Comp Sci, Guangzhou 510631, Peoples R China
推荐引用方式 GB/T 7714	Luo, Xudong,Li, Yanling,Huang, Qiaojuan,et al. A survey of automated negotiation: Human factor, learning, and application[J]. COMPUTER SCIENCE REVIEW,2024,54:39.
APA	Luo, Xudong,Li, Yanling,Huang, Qiaojuan,&Zhan, Jieyu.(2024).A survey of automated negotiation: Human factor, learning, and application.COMPUTER SCIENCE REVIEW,54,39.
MLA	Luo, Xudong,et al."A survey of automated negotiation: Human factor, learning, and application".COMPUTER SCIENCE REVIEW 54(2024):39.