On the Cybernetics of Crowdsourcing Innovation: A Process Model

doi:10.1109/ACCESS.2022.3154101

	On the Cybernetics of Crowdsourcing Innovation: A Process Model
	Lin, Lei 1,2; Shen, Huawei 2; Liu, Shenghua 2; Xu, Li 2; Cheng, Xueqi 2
	2022
发表期刊	IEEE ACCESS
ISSN	2169-3536
卷号	10 页码:27255-27269
摘要	For small and medium-sized enterprises and large enterprises alike, crowdsourcing innovation has become an important element of a product's whole life cycle. It is the open call process of soliciting consumers to harvest and evaluate ideas or other intellectual assets. The previous proposed taxonomic framework for charactering this process is mainly for general crowdsourcing process and summarized by empirical study. The purpose of this paper is to propose a conceptual model for crowdsourcing innovation from a cybernetic and knowledge management perspective by normative research. The authors performed a normative study and deduced five systemic characteristics from the general laws of control system that guarantee ongoing efficiency for the innovation process. The normative research results provide two key contributions. Firstly, general control laws deduce five indispensable characteristics, and they reveal the intrinsic mechanism of crowdsourcing innovation: the knowledge flow controls, which are also the connotation of open innovation. Secondly, the authors have analyzed a five-characteristics system model and tested the model in several classical cases to show the design tricks of cases. This study provides a new conceptual framework that integrates the theory of open innovation and cybernetics to provide a new view of crowdsourcing innovation process design. In practice, this framework guides managers through the design criteria needed to implement a success crowdsourcing process.
关键词	Technological innovation Crowdsourcing Task analysis Systematics Problem-solving Collective intelligence Process control Collaborative work collective intelligence crowdsourcing cybernetics knowledge management open innovation problem-solving
DOI	10.1109/ACCESS.2022.3154101
收录类别	SCI
语种	英语
资助项目	Beijing Nova Program[Z201100006820061] ; National Natural Science Foundation of China[61902380]
WOS研究方向	Computer Science ; Engineering ; Telecommunications
WOS类目	Computer Science, Information Systems ; Engineering, Electrical & Electronic ; Telecommunications
WOS记录号	WOS:000769980600001
出版者	IEEE-INST ELECTRICAL ELECTRONICS ENGINEERS INC
引用统计	被引频次：2[WOS] [WOS记录] [WOS相关记录]
文献类型	期刊论文
条目标识符	http://119.78.100.204/handle/2XEOYT63/18945
专题	中国科学院计算技术研究所期刊论文_英文
通讯作者	Xu, Li
作者单位	1.Chinese Acad Sci, Comp Network Informat Ctr, Beijing 100083, Peoples R China 2.Chinese Acad Sci, Inst Comp Technol, Beijing 100080, Peoples R China
推荐引用方式 GB/T 7714	Lin, Lei,Shen, Huawei,Liu, Shenghua,et al. On the Cybernetics of Crowdsourcing Innovation: A Process Model[J]. IEEE ACCESS,2022,10:27255-27269.
APA	Lin, Lei,Shen, Huawei,Liu, Shenghua,Xu, Li,&Cheng, Xueqi.(2022).On the Cybernetics of Crowdsourcing Innovation: A Process Model.IEEE ACCESS,10,27255-27269.
MLA	Lin, Lei,et al."On the Cybernetics of Crowdsourcing Innovation: A Process Model".IEEE ACCESS 10(2022):27255-27269.